Our First Christmas Engaged Ornament; engraved and embossed.
This personalized Wood family ornament measures 3.5" across and 3.5" high
* Cut from 1/8" Baltic Birchwood
* Color and grain will vary slightly due to the differences in each wood board used.
* Handmade in the USA
Please leave the Names and year in notes to seller exactly as you would like it to appear on the ornament.
--ESTIMATED DELIVERY TIME--
USA: 1-3 working days
There are no cancellation on orders once placed.
Please let me know if you have any questions about your order.
1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Dec 14, 2018
The item got lost in the mail. Instead of expediting a new one to me, she just ignored all of my messages until I filed a claim with Etsy that I never received it. Then I got a refund. Terrible service.
Dec 12, 2018
If I could give this zero stars I absolutely would. Aside from the final product arriving to the newly engaged couple with the wrong initials, not wrapped (which I paid additional for) and did not include my personalized note that I opted for during check out ---- the communication has been absolutely AWFUL. The response time can go days (if you are lucky enough to even receive a response). Now, trying to receive a refund as the ornament is useless with the wrong initials, and the shop owner(s) have been non-responsive. All in all, if you would like to avoid a headache, avoid this shop at all costs. Choose another shop that will give you an enjoyable and personalized experience.
Dec 11, 2018
Dec 8, 2018